Part Time Desk Community Service Officer
Company: Village of Palatine
Location: Palatine
Posted on: February 13, 2026
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Job Description:
Job Description Job Description The Village of Palatine Police
Department is seeking a Part-time Desk Community Service Officer
This position will work at the front desk of the Police Department.
Community Service Officers for the Palatine Police Department staff
the front desk 24 hours per day, 7 days per week. Job Description:
This position is responsible for: Serve as initial Department
contact for citizens who come to the Police Department by answering
questions, directing people to the appropriate offices, and
providing necessary forms as required with the emphasis upon
citizen satisfaction in the spirit of the philosophy of
Neighborhood Based Policing. Answer and screen incoming telephone
calls; provide information or answer questions; take messages;
and/or, route calls to the appropriate individuals. Relay calls for
the dispatch of police personnel to NWCDS or, in exigent
situations, dispatch units directly. Monitor radio traffic and, in
exigent situations, provide emergency dispatching backup to NWCDS.
Control access to the police lockup and monitor the closed-circuit
television system during the processing and housing of prisoners or
when directed by the watch commander. Relay non-emergency,
administration radio dispatches to police personnel in the field.
Receive and process requests for information from field personnel.
Input incident information into the RMS system, coordinate the
paperwork flow for their tour of duty. Coordinate the animal
impound, overnight parking, and vehicle tow processes. Perform any
clerical or record keeping duties as directed by the Technical
Services Supervisor. Perform any police assistant duties as
directed by any supervisory or command personnel. Monitor LEADS
communications and respond accordingly. In exigent circumstances
make physical checks on prisoners in lock up. Receive packages
after hours. Qualifications: High School diploma is required. One
year experience in the same job field is helpful or prior
experience in a fast-paced environment involving communications
under pressure. Must be able to demonstrate good written and verbal
communication skills. Requires a strong work ethic. Bilingual
and/or previous law enforcement experience a plus, but not
required. Salary: $25.98 per hour. Hours: Duty hours will be
10:45PM - 7:15AM, Friday nights into Saturday mornings and Saturday
nights into Sunday morning, working 8 hours per day, for a total of
16 hours per week. Questions: Contact Kasia Cordell, at (847)
359-9010 or kcordell@palatine.il.us Job Posted by ApplicantPro
Keywords: Village of Palatine, Tinley Park , Part Time Desk Community Service Officer, Seasonal Jobs , Palatine, Illinois
