Customer Associate- Full Time- Rotate

Company: The University of Chicago Medicine Ingalls Memoria
Location: Tinley Park
Posted on: March 16, 2023

Job Description:

Job Description:
Join us at the forefont at Ingalls Memorial as a Customer Associate in the Family Care Center in Tinley ParkAs aCustomer Associate you will perform general reception duties which includes checking patients in and out, telephone message retrieval and routing, updating demographic, insurance information, general filing, and maintenance of medical charts. Essential Job FunctionsReceives and discharge patients, including, but not limited to: greeting, enter accurate demographic and insuranceverification, updating information, collection of payments, issuing receipts, notificationof clinical staffPerforms clerical duties, includingbut not limited to: scheduling, typing, form completion, photocopying, faxing, mail sorting, filling, maintenance, and preparation of medical chartReceived incoming calls, routing to appropriate party, and takes messages according to department protocolor needs of customer. Receives cash and other payments, reconciles balances at end of shift. Makes bank depositsas requested Files and retrieves medical records from storage areas as requested and according to department procedures and policy.Required QualificationsHigh school diploma or equivalentExperience in the basic computer software programsDemonstrated ability to develop others in areas of continuous process improvement, and customer serviceDelivery and self-directed team workModerate typing skills (minimum 30wpm)Preferred Qualifications1 to 2 years experience in health care settingInsurance and collections experiencePosition DetailsJob Type/FTE: Full TimeShift: Rotate(8-hr)Unit/Department: Family Care Center, Tinley ParkCBA Code: Non UnionMust comply with Ingalls Memorial Hospital's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Why Join Us:
For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment--- with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we're doing work that really matters. Join us! UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Keywords: The University of Chicago Medicine Ingalls Memoria, Tinley Park , Customer Associate- Full Time- Rotate, Other , Tinley Park, Illinois