Customer Associate- Full Time- Rotate
Company: The University of Chicago Medicine Ingalls Memoria
Location: Tinley Park
Posted on: March 16, 2023
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Job Description:
Job Description:
Join us at the forefont at Ingalls Memorial as a Customer Associate
in the Family Care Center in Tinley ParkAs aCustomer Associate you
will perform general reception duties which includes checking
patients in and out, telephone message retrieval and routing,
updating demographic, insurance information, general filing, and
maintenance of medical charts. Essential Job FunctionsReceives and
discharge patients, including, but not limited to: greeting, enter
accurate demographic and insuranceverification, updating
information, collection of payments, issuing receipts,
notificationof clinical staffPerforms clerical duties, includingbut
not limited to: scheduling, typing, form completion, photocopying,
faxing, mail sorting, filling, maintenance, and preparation of
medical chartReceived incoming calls, routing to appropriate party,
and takes messages according to department protocolor needs of
customer. Receives cash and other payments, reconciles balances at
end of shift. Makes bank depositsas requested Files and retrieves
medical records from storage areas as requested and according to
department procedures and policy.Required QualificationsHigh school
diploma or equivalentExperience in the basic computer software
programsDemonstrated ability to develop others in areas of
continuous process improvement, and customer serviceDelivery and
self-directed team workModerate typing skills (minimum
30wpm)Preferred Qualifications1 to 2 years experience in health
care settingInsurance and collections experiencePosition DetailsJob
Type/FTE: Full TimeShift: Rotate(8-hr)Unit/Department: Family Care
Center, Tinley ParkCBA Code: Non UnionMust comply with Ingalls
Memorial Hospital's COVID-19 Vaccination requirement as a condition
of employment. If you have already received the vaccination, you
must provide proof as part of the pre-employment process. This is
in addition to your compliance with the Flu Vaccination requirement
as well. Medical and religious exemptions will be considered
consistent with applicable law. Lastly, a pre-employment physical,
drug screening, and background check are also required for all
employees prior to hire.
Why Join Us:
For nearly a century Ingalls Memorial has pioneered sophisticated
clinical care and developed the area's most convenient network of
comprehensive outpatient centers, all dedicated to improving the
health and wellbeing of the community. Now, partnered with UChicago
Medicine, we have expanded our network of expert physicians,
convenient facilities and scope of service to speed your healing
process and help navigate your path to wellness. A skilled Medical
Staff and talented employees dedicated to prevention, diagnosis,
treatment and rehabilitation of illness and injury provide a firm
foundation for our reputation for quality. To accomplish this, we
need employees with passion, talent and commitment--- with patients
and with each other. We're in this together: working to advance
medical innovation, serve the health needs of the community, and
move our collective knowledge forward. If you'd like to add
enriching human life to your profile, UChicago Medicine Ingalls
Memorial is for you. Here at Ingalls, we're doing work that really
matters. Join us! UChicago Medicine Ingalls Memorial is growing;
discover how you can be a part of this pursuit of excellence at:
Ingalls Career Opportunities UChicago Medicine Ingalls is an equal
opportunity employer. We evaluate qualified applicants without
regard to race, color, ethnicity, ancestry, sex, sexual
orientation, gender identity, marital status, civil union status,
parental status, religion, national origin, age, disability,
veteran status and other legally protected characteristics.
Keywords: The University of Chicago Medicine Ingalls Memoria, Tinley Park , Customer Associate- Full Time- Rotate, Other , Tinley Park, Illinois
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