Field Support Specialist

Company: BrightStar Care
Location: Tinley Park
Posted on: January 11, 2022

Job Description:

Are you a caregiver looking for a home health job where you can make a difference in people's lives? Do you want to work for a home care agency that truly cares about you? That's where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care employees uphold A Higher Standard.

Come work for BrightStar Care, an independently owned and operated agency actively hiring compassionate members to their team to work with clients of all ages in their homes in the Southern Cook and Will County areas. We are ranked as one of America's Best in home care agencies by Caring.Com, a Provider of Choice for 6 consecutive years, as well as Employer of Choice and Leader of Excellence for 5 consecutive years! The Better Business Bureau has given us an A+ rating for the past 5 years too! We are rated in the top 1% of all agencies nationally!
The Field Specialist is responsible for providing on call care for Home Care and Staffing as needed during their assigned schedule. The Field Specialist will be expected to go to all assigned shifts in any location within the BrightStar Care of Tinley Park/Oak Lawn territory including the BrightStar Office. The right candidate must be energetic and able to stay positive in stressful situations. You must be able to multitask in a fast-paced environment. You must be a problem solver that can think outside the box and implement solutions quickly.

Responsibilities:

* Be prepared to leave to work within 15 minutes notice during your scheduled hours. We will try to schedule shifts as far out as possible. The following items must be in order: * Dressed, groomed, and ready to go with ID Badge
* When applicable, child care is per-arranged
* Cell phone charged, and ringer turned on
* Reliable transportation available for use

* Demonstrate our core values: * Be Open and Positive
* Serve with Passion
* Do the Right Thing
* Do What You Say
* Make it Great

* BrightStar Office staffing support as needed
* Providing superior customer service, handling phone calls, and responding to all the necessary requests by clients, staff members, and other individuals needing assistance.
* Providing care as directed by a nursing supervisor, including but not limited to: bathing, grooming, oral care, dressing, undressing, toileting activities, taking and recording vital signs, and assisting with height and weight measurements, if necessary
* Providing care according to the patient's plan of care, assistance with daily tasks, including but not limited to: feeding, meal preparation, linen changes, light housekeeping, providing transportation to doctor appointments, outdoor activities, and shopping
Requirements:

* A current, valid state certification and in good standing
* High school diploma or GED
* Successful completion of a nursing assistant program
* Certified CPR and negative TB skin test or chest x-ray
* Minimum one (1) year of documented experience with a home care agency
* Must be able to maintain a positive attitude at all times even when it's hectic
* Excellent verbal and written communication skills
* Organized and detail-oriented
* Ability to adapt to changing work priorities and meet deadlines and schedules
* Able to pass all pre-employment screenings
* Licensed driver with insured and reliable automobile
* Must be able to stand walk, squat, bend, kneel, reach, twist, push and pull. Varied assistance is required depending on the mobility of the client. Must be able to lift up to 50 pounds
* Must have past experience with medical DME in home settings (Hoyer, S/S, Slide Board, Gait Belt)
Working Conditions:

* Clients' home environment, facilities, and BrightStar Office
* Must be pet friendly and accept working with clients who have smokers in their home
Physical Requirements:

* Must be able to stand walk, squat, bend, kneel, reach, twist, push and pull
* Must be able to lift to 50 pounds
* Must be experienced with sit to stand, Hoyer lift, transfer devices (gait belt, slide board, etc.)
What We Offer:

At BrightStar Care we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages, including:

* Part of a team with RN Oversight
* Enterprise Champion for Quality 6 YEARS RUNNING!
* Weekly pay w/ direct deposit
* Healthcare Insurance after 90-day probationary period with a minimum of 30 hours worked every week
* Flexible schedule
* National company with over 300+ locations
* We promote from within
* Nurse and Employee of the month
* Variety of in-home and assisted living assignments, procedures, and treatments
* Mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline
* Over 95% of BrightStar locations are Joint Commission accredited or in process!
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Keywords: BrightStar Care, Tinley Park , Field Support Specialist, Other , Tinley Park, Illinois