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Customer Service

Company: Anvil International, Inc.
Location: Tinley Park
Posted on: May 31, 2021

Job Description:

Customer Service Representative - Data Entry


ASC Engineered Solutions is a premier services and solutions provider of valves, fittings, and supports. The company provides product solutions globally to more than 4,000 customers across diverse end markets that include mechanical/HVAC, industrial, fire protection, oil and gas, commercial and residential construction, agriculture, food and chemical processing and waterworks. The company has headquarters in Commerce, California and Exeter, New Hampshire, and ISO 9001:2015 certified manufacturing facilities in PA, TN, IL, TX, AL, NJ and RI.

The Customer Service Representative ensures that timely and effective customer service expectations are met and/or exceeded at all times and works toward the achievement of individual, team and department goals.

Primary Accountabilities: Primary accountabilities include, but are not limited to the following:

+ Responsible for data entry of sales orders

+ Follow-up on orders and check inventory as needed

+ Process customers' requests accurately while paying attention to details

+ Communicate with inside and outside sales team to ensure customers' needs are met

+ Backup receptionist as needed

Required SkillsRequired Experience

Required Skills and Experience:

+ Excellent data entry skills

+ Customer service and data entry experience required

+ Ability to work as a team and detailed oriented

+ Good computer skills including Word and Excel

+ Excellent verbal communication skills

Education: High School diploma or Associate's degree or an equivalent combination of education and work related experience.

Keywords: Anvil International, Inc., Tinley Park , Customer Service, Other , Tinley Park, Illinois

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