Guest Sales Expert

Company: European Wax Center - Tinley Park
Location: Tinley Park
Posted on: October 15, 2020

Job Description:

Guest Service Expert also known as Guest Service Associate (GSA) at European Wax Center!

Check out this video to learn more about our European Wax Center Values:  https://vimeo.com/125682059/48efcabe67

As a Guest Service Associate you are the- Director of First Impressions!

We are looking for an outgoing, positive, professional, well-spoken candidate that is guided by honesty and integrity! Someone who enjoys interacting with guests while delivering outstanding customer service.

A natural born sales person who is motivated to earn UNCAPPED commissions and bonuses.

A dynamic individual who values guests and associates alike while thriving in a fast paced environment.

We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out.

As a Guest Services Associate, you'll have the drive and dedication to hit the ground running.

Our comprehensive training will teach you all the secrets to Revealing Beautiful Skin.

Benefits:

Health insurance

Dental insurance

Employer matching 401k

Competitive pay structure

Hourly Wage

Wax Pass Sales Commission

Bonus

Career Growth

Discount on products and services

Knowledge and Skill Requirements:

Goal and Sales oriented - sales experience preferred

Ability to work flexible days and hours.

Ability to work weekends.

Ability to receive and implement feedback.

An ability to work independently with limited supervision.

Ability to work in a fun, fast-paced environment.

A professional appearance at all times.

Self Motivated to be the best

Fully understands the importance of hospitality and great customer service

Exceptional multi-tasking skills

Reliable transportation and Punctuality is a must

Job Duties:

Selling wax passes to all guests

Responsible for all opening and closing procedures of the center

Managing the flow of guests in and out of the center and assisting with questions as needed

Managing the Reservation Book regarding the guest's requests and associate's availability

Educating all guests on benefits and savings of Wax Passes and consistency with waxing

Educating all guests on European Wax Center's product portfolio, Strut 365TM and demonstrating products on guests

Maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochure and card holders

Educating guests on current in-center promotions

Responsible for checking their schedule on a monthly basis

Arriving to work on time wearing the appropriate dress code and name tag

Responsible for following all corporate policies and procedures

Participate in all weekly or biweekly Strut Sessions

Utilizing Strut Bloomfire as a resource

To apply:

Email contact information, hours of availability and resume in Microsoft Word or PDF format to Mackenzie.ferguson@waxcenter.com, or by responding to this post.

Visit the company website at www.waxcenter.com for more information.

Job Type: Part-time and Full-time

Hours per week:

Part Time- (3-4) six hour shifts per week (One weekend day is required)

Full Time- (5) six hour shifts per week (One weekend day is required)

Pay Frequency:

Bi- weekly

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Detail-oriented -- would rather focus on the details of work than the bigger picture

Achievement-oriented -- enjoys taking on challenges, even if they might fail

High stress tolerance -- thrives in a high-pressure environment

Keywords: European Wax Center - Tinley Park, Tinley Park , Guest Sales Expert, Other , Tinley Park, Illinois