Director of Field Service - Great Lakes Region
Company: Orion Talent
Location: Lisle
Posted on: May 8, 2024
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Job Description:
Position Details:
--- Title: Director of Field Service - Great Lakes Region
--- Location: Lisle, IL
--- Compensation: $100-150k + Bonus (up to 15%)
--- Benefits: 401K, low-cost health insurance (company covers 85%),
PTO and more
--- Shift/Travel: Travel up to 70% of the time to accommodate
interna and external customer's schedules.
--- Relocation: A partial relocation package is offered
Position Description:
Directors of Field Service provide the highest quality, most
responsive customer-driven service, and support, thereby advancing
Company's position in the food, medical, and consumer industries.
Direct and coordinate customer service activities to install,
service, maintain, and repair items sold, leased, or rented with
service contract or warranty by performing the following duties
personally or through direct reports. Ensure service calls and
installation protocols are understood and enacted upon
appropriately by all Field Service Technicians. The Great Lakes
Region includes ND, SD, MN, WI, IL, MI, and IN.
Directors of Field Service have 2-3 direct reports (Field Service
Supervisors) and up to 20 indirect reports (Field Service
Technicians)
Requirements:
The National Service Director is looking for a seasoned leader,
well versed at managing diverse groups of technicians, as well as a
high degree of mechanical and electrical competence with the
following experience:
--- 2+ years of field service leadership experience
--- Experience with complex capital equipment (packaging,
automation, etc)
--- Engineering Degree or equivalent military experience
Keywords: Orion Talent, Tinley Park , Director of Field Service - Great Lakes Region, IT / Software / Systems , Lisle, Illinois
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