Team Leader

Company: Crown, Cork & Seal (USA), Inc.
Location: Tinley Park
Posted on: September 2, 2024

Job Description:

Key responsibilities and accountabilities:

1. - - -Investigate factory quality problems, customer and consumer complaints using a broad range of skills and techniques such as

• 
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• Can performance testing
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• Seam evaluations
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• Coating performance tests
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• Microscopy and metallography
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• Plant trials -
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• Bev/Food processing simulation
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• Provide reports with clear conclusions and recommendations
  
  
  2. - - -Manage and record work requests using appropriate IT systems
  
  
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  • Prioritise work to ensure business needs are met and time is used effectively
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  • Work within the Technical Support Team to ensure all requests are dealt with and resources are allocated efficiently
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  • Liaise with other teams, departments and/or external resources to ensure the root cause of a problem can be established
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  • Maintain proactive communication with stakeholders
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  • Regularly review work for value added opportunities and update value added report
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  • Monthly reports
    
    
    3. - - -Contribute to the wider activities of Materials and Crown Technology
    
    
    • 
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    • Proactive approach to environment, health and safety and energy saving initiatives
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    • Involvement in development and innovation teams as required
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    • Full participation in workshops -
      
      ESSENTIAL REQUIREMENTS -
      
      Professional and academic -qualifications:
      
      
      • 
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      • Degree in science or engineering subject
        
        
        Or
        
        
        • 
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        • Several years relevant experience in a similar technical support role
          
          
          Previous experience
          
          
          • 
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          • Demonstrated ability to work in a laboratory or manufacturing environment
            
            
            
            
            Skills and competencies -
            
            
            • 
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            • Excellent written communication skills -
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            • Excellent interpersonal/verbal communication skills
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            • Able to manage and plan multiple work requests -
              
              
              Personal attributes
              
              
              • 
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              • Customer focussed problem solver
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              • Self-starter and able to work with minimal supervision, but also effective as a member of a team
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              • Diligent and attention to detail
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              • Able to learn and apply new techniques quickly and effectively
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              • Enjoys a balance of practical work, job management and reporting
                
                
                Languages
                
                English
                
                PREFERRED REQUIREMENTS
                
                
                • 
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                • Continuous improvement (eg 6--) trained
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                • Experience of metal packaging technology (beverage cans or metal vacuum closures)
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                • Beverage and or Food filling and processing
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                • Statistical knowledge
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                • Trained in one or more relevant investigation techniques
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                • Strategic thinker - able to translate problems into improvement opportunities
                  

Keywords: Crown, Cork & Seal (USA), Inc., Tinley Park , Team Leader, Hospitality & Tourism , Tinley Park, Illinois