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Bartender

Company: NHS
Location: Tinley Park
Posted on: September 22, 2022

Job Description:

The Bartender is responsible for preparing and serving beverages and/or food to guests while delivering outstanding guest service.

Duties and Responsibilities

  • Understand and respond to customers' needs and ensure a high level of guest satisfaction
  • Greet guests in a friendly manner upon arrival, maintain a proactive guest service approach at all times.
  • Provide fast, friendly, professional and responsive customer service to hotel guests and staff.
  • Mix and garnish beverages according to recipe and portion control standards.
  • Present and serve beverages to guests.
  • Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
  • Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce.
  • Cut, store and ensure product quality of all beverage-related perishables.
  • Respond professionally to inebriated guests, as needed
  • Work well with the team, understanding that it takes a team to accomplish our goals, vision and objectives.
  • Under all circumstances, reaches towards calmness, tact and creativity to ensure the continued confidence of the public and co-workers.
  • Assist in maintaining a workplace that is comfortable, clean, and fun.
  • Ensure operational effectiveness by delivering superior service and quality products in a consistent manner to both customers and the team.
  • Lead by example follows directions and ensures all aspects of the operation are met and delivered.
  • Seek ways to save/generate revenues for the hotel, especially pertaining to the food and beverage operations.
  • Attend all mandatory department meetings.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
  • Maintain confidentiality of proprietary information, and protect company assets
  • Complete all other duties as assigned to support the mission and goals of National Hospitality Services.

    Required Skills and Experience

    • At least six months of bartending experience in a full-service bar and/or restaurant required.
    • Highly energetic and motivated individual.
    • Excellent interpersonal and communication skills with a strong customer/client focus.
    • Self-Starter with the ability to work independently and as a team.
    • Ability to work in a fast-paced, high-pressure environment.
    • Results-driven focus and ability to work through to completion in a timely manner
    • Adaptable to change.
    • Stand, sit or walk for an extended period of time or for an entire work shift.
    • Must maintain a neat and professional appearance, upholding company appearance standards at all times.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Keywords: NHS, Tinley Park , Bartender, Hospitality & Tourism , Tinley Park, Illinois

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