Vice President, Client Experience
Company: Weber Shandwick, Inc.
Location: Chicago
Posted on: May 6, 2024
Job Description:
Vice President- Client Experience, ConsumerWeber Shandwick is
looking for a Vice President to join our Consumer teamWe Are
Seeking:We're looking for a strong Vice President to join our
Consumer Practice, working across a few of America's most iconic
food brands. You will be responsible for managing client
relationships, playing a critical role in leading breakthrough
activations that earn attention and helping to create truly fun and
unique PR campaigns You will be responsible for all aspects of a
client relationship and account team.Other responsibilities include
recommending programs and activities coordinating with client's
goals, effectively coaching mid and junior level team members,
offering counsel to clients and working with starategists,
creatives and analysts to create the best work output. You will
also be engaged with business development, strategic program
planning, and the development of creative concepts. Ideally, you
will have agency or consulting experience in the food and beverage
or CPG categories.What We Are Looking For:
- A passion and curiosity for earned media and understanding the
changing media landscape
- Can turn ideas into workable plans
- Capacity to convey ownership of assigned projects to junior
team members
- Can solve conflict
- Can mobilize and motivate teams
- Can work independently and as part of a team
- Excellent oral and written business communication skills
- Aptitude for financial analysis
- Can complete challenging projects within set parameters
- Exceptional judgment when working with team members, client
contacts and vendors
- Commitment and dedication to the agency's success as well as
individual career
- Can anticipate client and team needs
- Attention to detail and quality
- Jumps in with solutions and "let's try it" attitude
- Instills confidence with clients and colleaguesBasic
Qualifications:
- At least 8-10 years' experience in agency, PR/Communications
space
- Experienced in Integrated Media Strategy and Media Relations,
ideally within the food and beverage or relevant CPG space.
- Bachelor's Degree in Communications, Business Management, or
related fieldThe Weber Shandwick Collective recognizes that your
health and wellbeing are a priority. This is why we offer a full
suite of benefits including:
- Medical
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money - $60 monthly reimbursement to be used towards
purchases that nourish your health, mind, body, and soul
- Short-Term Disability
- Paid Employee Family Leave
- Family Building BenefitWeber Shandwick is proud to be an Equal
Opportunity/Affirmative Action employer. Weber Shandwick recruits
qualified applicants without regard to race, color, religion,
gender, age, ethnic or national origin, protected veteran status,
physical or mental disability, sexual orientation, gender identity,
marital status or citizenship status.#LI-JP1We make our careers
website accessible to any and all users. If you need an
accommodation to participate in the application process, please
contact us at JobAppAccommodation@ipgdxtra.com . This email address
is not for general employment inquiries or vendors; rather it is
strictly for applicants who require special assistance accessing
our employment website. Due to volume, messages sent to this email
address that are not related to an accommodation cannot be
answered.We are looking for a strong Account Director for the
Consumer Practice in Chicago who can lead multi-channel campaigns
to success, coach team members and bring to life some of the best
in-culture ideas.Are you a candidate with a passion for working in
food, beverage and lifestyle, who is obsessed with studying the
current media landscape and how stories travel across channels,
then this role is for you.
- Critical Thinking: Has intellectual curiosity, creativity and
critical thinking skills; is able to connect the dots and evaluate
opportunities strategically to ensure they break through and
deliver on client goals
- Earned-First Storytelling:Understands the elements that make a
story exciting, what brands are doing in the press and on social
platforms, and what they should do next
- Communication: Speaks, writes and edits succinctly and in a
compelling manner
- Leadership: Experience and a love for leading a team of other
curious colleagues, clients and agency partners to execute
flawlessly and to the highest quality standards
- Client Service: A record of exceptional client service with the
ability to counsel and interact effectively with senior management
at client organizations
- Management: Strong project management skills with the ability
to ensure the team creates and meets deadlines. Works well in a
fast pace environment
- Interpersonal: Plays nice, whether it's on a team, across
geographies or independently
- Technical: Is familiar with Word, PowerPoint, Excel and Outlook
- media databases and social tracking tools are a bonus
- Detail-Oriented: Has a keen attention to detail and a
commitment to delivering clear and precise work, whether it's a
client-facing email, a strategic deck, a narrative, a recap report
- or even just a Slack
- Spark: Understands what sets themselves apart. And what is
means to do good, impactful work
- Obsession with Culture: A clear understanding of what drives
culture, with a passion for tapping into pop culture to reach broad
and diverse audiences
- Financial Acumen: Experience managing clients' budgets and
allocating agency resources accordinglyWhat We're Looking For:
- A senior account management expert with a minimum of 6-10 years
of experience and a background in consumer, consumer-tech, travel,
fashion and/or CPG PR
- BA or BS in Public Relations, Communications, Journalism or
related field
- Strong experience with both large-scale and start-up business
environments preferred
- Client interaction, media relations and industry knowledge
- Effective team supervision, mentorship and leadership
- Excellent communication/presentation skills; verbal and
written
- Management of earned media campaigns including thought
leadership, product launches, earned-first creative campaigns, and
more
- Ability to counsel senior clients and their executives with
flawless earned media strategy and creative storytelling
- Manage clients, team resources and deliverables around major
campaigns and programs.
- Can integrate earned media strategy seamlessly with digital,
social and paid
- Experience in new business development and organic business
growth efforts in support of new business pitchesThe Weber
Shandwick Collective recognizes that your health and wellbeing are
a priority. This is why we offer a full suite of benefits
including:
- Medical
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money - $60 monthly reimbursement to be used towards
purchases that nourish your health, mind, body, and soul
- Short-Term Disability
- Paid Employee Family Leave
- Family Building BenefitWeber Shandwick is proud to be an Equal
Opportunity/Affirmative Action employer. Weber Shandwick recruits
qualified applicants without regard to race, color, religion,
gender, age, ethnic or national origin, protected veteran status,
physical or mental disability, sexual orientation, gender identity,
marital status or citizenship status.#LI-JP1We make our careers
website accessible to any and all users. If you need an
accommodation to participate in the application process, please
contact us at JobAppAccommodation@ipgdxtra.com . This email address
is not for general employment inquiries or vendors; rather it is
strictly for applicants who require special assistance accessing
our employment website. Due to volume, messages sent to this email
address that are not related to an accommodation cannot be
answered.POSITION PROFILE
We are seeking a Manager to join the Corporate Practice in our
Chicago office to support a broad range of client and new business
needs.In this role, you will be working on programs involving
reputation management, executive thought leadership, internal
communications, crisis communications, and integrated media
strategies to protect and drive corporate reputation and value
proposition narratives a variety of clients and prospects across
many industries.The ideal candidate will possess experience and
skills across many of the above areas and will be responsible for
supporting multiple account teams and collaborating with
specialists and subject matter experts across the practice and
agency.The Manager will help lead work from concept to execution,
be a primary client contact, and mentor junior talent. The ideal
candidate must have strong written and oral communications skills,
be able to creatively support corporate reputation and positioning
programs that resonate in today's environment and possess a passion
for earned storytelling. PRIMARY RESPONSIBILITIES
- Own responsibilities for execution of client programs, budgets,
and plans.
- Contribute to development of plans, translating strategies into
tactics.
- Ensure team deliverables align with strategic plans to deliver
strong results across agreed-to communications channels.
- Create media strategies and oversee pitching of well-developed
stories to key national, trade and other media of importance to
client goals.
- Developing executive positioning programs and tactical outputs
including media, speaking, awards and social opportunities.
- Support issues and crises, including media monitoring, creation
of reactive statements and materials, preparedness and scenario
plans.
- Build strong client and internal relationships, confidence and
trust by proactively anticipating and understanding client
needs.
- Leverage industry knowledge and experience to proactively
support and recommend new ideas.
- Contribute to the career growth of junior team members, serving
as mentor and role model.
- Actively participate in team culture, external visibility
events and assist with new business.
- Demonstrate financial acumen in the areas of budgeting, billing
and staffing.BASIC REQUIREMENTS
- 5-7 years of experience, preferably with some agency
background.
- Ability to translate client needs into workable
plans/projects.
- Strong decision-making, problem-solving and project management
skills.
- Experience providing thought leadership counsel and executional
plans.
- Confident presenter and persuasive speaker.
- Experience working with integrated teams on integrated
communications programs.
- Proven ability to effectively manage teams and contribute to
the professional development of team members.
- Strong PowerPoint skills to create compelling client
presentations.
- Self-motivated, entrepreneurial and endlessly curious.
- Minimum: Bachelor's DegreeThe Weber Shandwick Collective
recognizes that your health and wellbeing are a priority. This is
why we offer a full suite of benefits including:
- Medical
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money - $60 monthly reimbursement to be used towards
purchases that nourish your health, mind, body, and soul
- Short-Term Disability
- Paid Employee Family Leave
- Family Building BenefitWeber Shandwick is proud to be an Equal
Opportunity/Affirmative Action employer. Weber Shandwick recruits
qualified applicants without regard to race, color, religion,
gender, age, ethnic or national origin, protected veteran status,
physical or mental disability, sexual orientation, gender identity,
marital status or citizenship status.#LI-JP1We make our careers
website accessible to any and all users. If you need an
accommodation to participate in the application process, please
contact us at JobAppAccommodation@ipgdxtra.com . This email address
is not for general employment inquiries or vendors; rather it is
strictly for applicants who require special assistance accessing
our employment website. Due to volume, messages sent to this email
address that are not related to an accommodation cannot be
answered.Weber Shandwick is looking for a Vice President to join
our Consumer teamWe're looking for a strong Vice President to join
our Consumer Practice, working across a few of America's most
iconic food brands. You will be responsible for managing client
relationships, playing a critical role in leading breakthrough
activations that earn attention and helping to create truly fun and
unique PR campaigns. You will be responsible for all aspects of a
client relationship and integrated account team.Other
responsibilities include recommending programs and activities,
coordinating with client's goals, effectively coaching mid and
junior level team members, offering counsel to clients and working
with strategists, creatives and analysts to create the best work
output. You will also be engaged with business development,
strategic program planning, and the development of creative
concepts. Ideally, you will have agency or consulting experience in
the food and beverage or QSR categories.What We Are Looking For:
- A passion and curiosity for earned media and understanding the
changing media landscape
- Has a pulse on pop culture events and news which translate for
earned media
- Can turn ideas into integrated, workable plans and newsworthy
campaigns
- Capacity to convey ownership of assigned projects to junior
team members and IAT partners
- Can solve conflict(internal or external)
- Can mobilize and motivate teams
- Can work independently and as part of a team
- Excellent verbal and written business communication skills
- Aptitude for budgets, scoping and financial analysis
- Can complete challenging projects within set parameters
- Exceptional judgment when working with team members, client
contacts and vendors
- Commitment and dedication to the agency's success as well as
individual career
- Can anticipate client and team needs
- Attention to detail and quality
- Jumps in with solutions and "let's try it" attitude
- Instills confidence with clients and colleaguesBasic
Qualifications:
- At least 8-10 years' experience in agency, PR/Communications
space
- Experienced in Integrated Media Strategy and Media Relations,
ideally within the food and beverage or relevant CPG space.
- Bachelor's Degree in Communications, Business Management, or
related fieldThe Weber Shandwick Collective recognizes that your
health and wellbeing are a priority. This is why we offer a full
suite of benefits including:
- Medical
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money - $60 monthly reimbursement to be used towards
purchases that nourish your health, mind, body, and soul
- Short-Term Disability
- Paid Employee Family Leave
- Family Building BenefitWeber Shandwick is proud to be an Equal
Opportunity/Affirmative Action employer. Weber Shandwick recruits
qualified applicants without regard to race, color, religion,
gender, age, ethnic or national origin, protected veteran status,
physical or mental disability, sexual orientation, gender identity,
marital status or citizenship status.#LI-JP1We make our careers
website accessible to any and all users. If you need an
accommodation to participate in the application process, please
contact us at JobAppAccommodation@ipgdxtra.com . This email address
is not for general employment inquiries or vendors; rather it is
strictly for applicants who require special assistance accessing
our employment website. Due to volume, messages sent to this email
address that are not related to an accommodation cannot be
answered.
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Keywords: Weber Shandwick, Inc., Tinley Park , Vice President, Client Experience, Executive , Chicago, Illinois
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