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General Manager

Company: Holiday Inn Hotel & Tinley Park Convention Center
Location: Tinley Park
Posted on: February 5, 2020

Job Description:



Location: 18501 Convention Center Drive, Tinley Park, IL 60477

The Opportunity:

Tinley Park and all of Chicagoland will soon be introduced to an awesome hotel concept that was developed to meet the large and growing demand for a hotel brand to help wellness-minded travelers keep their balance on the road at an affordable price point. Beginning in December 2019, the Tinley Park Holiday Inn & Convention Center will begin a large-scale renovation and conversion to IHG's newest lifestyle hotel brand, Even Hotels.

Harp Management is seeking a General Manager that matches its entrepreneurial spirit. A creative, passionate and future-minded new concept Hotel needs a General Manager to take action on ideas and move projects forward. If you describe yourself as extraordinary with a strategy, vision and leadership skills, then you are the one we want.

The General Manager will be solely responsible for managing the hotel operations, which includes but is not limited to Front Desk, Reservations, Housekeeping, and Laundry. The General Manager will work alongside the Managing Director of the Convention Center.

The Position:

This position allows you to create work that matters. You will learn something new and be challenged every day while being part of an ever-growing and innovating company. The General Manager is responsible for the daily operations, strategic management and guest satisfaction for the Hotel. The General Manager will have the opportunity to generate and implement new and creative ideas. Essential duties include but are not limited to:

--- Implementing successful strategies to achieve hotel profitability through revenue generation, cost control, guest satisfaction, and developing employees.

--- Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.

--- Mentor a leadership team in implementing cost controls and revenue maximization

--- Maintain product and service quality standards that drive efficiency and high performance. Conducting ongoing evaluations and investigating complaints. Initiate corrective action.

--- Establish and maintain a pro-active human resource function to ensure staff motivation, training and development, wage/benefit administration

--- Establish and maintain applicable preventative maintenance and cleanliness programs to protect the physical assets of the hotel.

--- Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.

--- Implement/maintain two-way communication systems that cross departmental lines to reach all employees.

--- Must have the ability and willingness to work flexible hours including weekends, holidays and late nights.

--- Will be responsible for the Annual Operating Expense Budget for the Hotel.

--- Maintains a professional appearance and poise commensurate with the image of the hotel.

--- Other duties as assigned.

Reporting Relationship:

The General Manager will report directly to the Senior Vice President and President.

Keywords: Holiday Inn Hotel & Tinley Park Convention Center, Tinley Park , General Manager, Executive , Tinley Park, Illinois

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