Front Desk Receptionist

Company: Midland Oral Surgery and Implant Centers
Location: Tinley Park
Posted on: May 16, 2022

Job Description:

Job Description Seeking a motivated and experienced front desk receptionist for our busy Oral Surgery Center. The Receptionist performs day-to-day administrative and general office duties including but not limited to, welcoming and greeting patients/visitors, checking in patients for appointments, scheduling appointments, answering telephones, and maintaining records and accounts. Essential Job duties Serves as the initial contact person for the organization. Assists caller or visitors in any way possible, routing them to the most appropriate personnel within the organization. Follows office telephone procedures. Maintains complete and accurate telephone or visitor messages for office personnel, assuring accurate routing of messages in accordance with office procedures. Maintains and protects confidentiality of patient information. Informs patient on the most appropriate time to arrive, anticipating schedule and need for collecting patient information prior to their appointment. Accurately obtains/verifies correct patient by name and birth date, address, phone number, insurance and referral source. Calls to confirm appointments 24 hours prior to office visit or patients that fail to keep their appointment. Disseminates accurate information regarding the organization---s procedures, patient payment policies and insurance billing procedures. Greets patients on arrival Registers and maintains accuracy of patient information by verifying patient's correct information: home address, telephone number, place of employment, and current insurance policy. Checks to see if balance is owed on patient account, collects any payments due on patient account. Prepares or ensures correct information is placed in scheduling system and enters patient charges/payments when applicable. Notifies appropriate personnel of each patient's arrival or assists patient to exam room and check out patients as they leave. Assists in the on-going activities, cleaning and maintenance of the office to ensure a clean and pleasant environment Attendance and Punctuality Job Type: Full-time Company Description Oral Surgery office

Keywords: Midland Oral Surgery and Implant Centers, Tinley Park , Front Desk Receptionist, Administration, Clerical , Tinley Park, Illinois