Front Desk Receptionist
Company: Midland Oral Surgery and Implant Centers
Location: Tinley Park
Posted on: May 16, 2022
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Job Description:
Job Description Seeking a motivated and experienced front desk
receptionist for our busy Oral Surgery Center. The Receptionist
performs day-to-day administrative and general office duties
including but not limited to, welcoming and greeting
patients/visitors, checking in patients for appointments,
scheduling appointments, answering telephones, and maintaining
records and accounts. Essential Job duties Serves as the initial
contact person for the organization. Assists caller or visitors in
any way possible, routing them to the most appropriate personnel
within the organization. Follows office telephone procedures.
Maintains complete and accurate telephone or visitor messages for
office personnel, assuring accurate routing of messages in
accordance with office procedures. Maintains and protects
confidentiality of patient information. Informs patient on the most
appropriate time to arrive, anticipating schedule and need for
collecting patient information prior to their appointment.
Accurately obtains/verifies correct patient by name and birth date,
address, phone number, insurance and referral source. Calls to
confirm appointments 24 hours prior to office visit or patients
that fail to keep their appointment. Disseminates accurate
information regarding the organization---s procedures, patient
payment policies and insurance billing procedures. Greets patients
on arrival Registers and maintains accuracy of patient information
by verifying patient's correct information: home address, telephone
number, place of employment, and current insurance policy. Checks
to see if balance is owed on patient account, collects any payments
due on patient account. Prepares or ensures correct information is
placed in scheduling system and enters patient charges/payments
when applicable. Notifies appropriate personnel of each patient's
arrival or assists patient to exam room and check out patients as
they leave. Assists in the on-going activities, cleaning and
maintenance of the office to ensure a clean and pleasant
environment Attendance and Punctuality Job Type: Full-time Company
Description Oral Surgery office
Keywords: Midland Oral Surgery and Implant Centers, Tinley Park , Front Desk Receptionist, Administration, Clerical , Tinley Park, Illinois
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